Effective Date: January 22, 2026
Account Deletion & Data Removal Request
At Pipe Dreams Delivered, we value your privacy and give you full control over your personal information. If you no longer wish to use our platform, you may submit an account deletion request at any time. This page outlines our process for permanently removing your data from our systems.
How to Request Account Deletion
To initiate the account deletion process, please follow these simple steps:
- Send an email to: support@pipedreamsdelivered.com
- Use the subject line: Account Deletion Request
- Provide your registered email address and full name so we can verify and process your request.
What Data is Deleted?
Upon a verified account deletion request, we will permanently remove the following data from our active databases within 30 days:
- User Identity: Your full name and encrypted login credentials.
- Contact Details: Your registered email address and phone number.
- Service History: All plumbing service requests and associated timestamps.
- In-App Activity: Any messages or support logs tied to your profile.
Data Retention & Legal Compliance
While we strive for total account deletion, we may retain certain limited records if required by law (such as tax records for contractor payments) or to comply with the Office of the Privacy Commissioner of Canada. For more information, please view our full Privacy Policy.
Questions about your data? Reach out to our privacy team at info@pipedreamsdelivered.com.